Questions? We’ve got answers.
I am looking for solutions to
Renaissance Roller Shade
Guides for this product are being prepared. Ask a HELIO expert for help.
Product Care & Cleaning
Renaissance Roller Shade
Dust regularly with a soft cloth or vacuum with a soft brush attachment. For marks, gently wipe with a clean, damp cloth. Leave the shade fully lowered until dry. Avoid harsh chemicals and abrasive cleaners.
Measuring Guidelines
Accurate measurements are essential for correct pricing and fit. Use a hard-edged ruler or steel tape.
Inside Mounting (IB)
Measure the width in three places: top, middle and bottom. Record the smallest width. Measure the height at the left, middle and right; record the shortest height.
Outside Mounting (OB)
Measure the area to be covered, allowing extra width on each side for light control and privacy. Do not make deductions yourself.
Product Warranties
For coverage and claim information, contact your HELIO dealer or our support team with your order details.
Talk to a HELIO expert or find a dealer serving your area.